This course is only available on site in your workplace.
Australia Wide (in your workplace)
Please contact us for a quote for onsite training.
Certificate of Attendance
Conflict resolution is conceptualised as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Conflict is an inevitable part of work. We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result.
The fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface.
This course provides some basic skills to help minimise conflict.
On request we can expand this course to include more complex scenarios, incorporating more indepth practical activities.