| This handbook suplements, and should be read in conjunction with the Easy HR Particpant Handbook.
The Directors and staff of Easy HR welcome you. Our Company is committed to providing quality education services and training and we hope that you enjoy learning with us. You have chosen to enrol through flexible learning and distance mode. We look forward to working with you individually as you progress through your chosen course of study.
Easy HR understands the challenges of working and studying to further your career. Our goal is simple: we want to provide customised services to you as a learner that offer exactly what you need, when and where you need it.
We give our commitment to a service that at all times:
• Develops and empowers individuals, teams and organisations
• Provides on-going support and advice
• Develops programs and systems that "fit" organisations and meet individual needs
• Provides an emphasis on practical skill development
• Is committed to professionalism and excellence
• Benchmarks to industry standards
• Provides clients with value for each dollar invested
Course Materials
Easy HR uses printed learning workbooks for courses offered by distance education and flexible delivery. Particpants may be required to download some course materials from the internet.
On-line resources
Instead of attending lectures, Distance Education participants are posted workbooks and access extra course materials and maintain contact with trainers electronically through the Easy HR Website and by email.
Communicate through the website and by email
The Website allows participants to access forms, news items and general documents. In addtion particpants can contact trainers and gain access,
to all relevant course information.
On completion of your enrolment process you will be issued with your own log-on ID and password.
Student Support - Distance Education
Easy HR is committed to providing a supportive environment which will assist participants in fulfilling their potential. Learner support is available to Distance Education and Flexible Delivery participants for the duration of the course.
The most effective mode of contact between trainers and participants is via email. On commencement of your course you are provided with your trainers email address.
You may also telephone the Company between 9am and 4pm Monday to Friday . You can talk to our office staff and a message will be given to your trainer who will return your call at his/her earliest convenience. Please allow up to 24 hours, and indicate to the receptionist if you are able to take calls after hours.
Course Duration
All Distance education courses must be completed within 12 months of commencement.
If a course is not completed within 12 months, additional fees may apply.
Assessments And Assignment Information
You must be responsible for developing and maintaining good study habits. This is especially important if you are studying through distance learning.
Your trainer will contact you on a regular basis to support your progress through the course. You are encouraged to email or phone your trainer to raise questions, seek clarification or discuss difficulties in regard to any aspect of the unit, including assessment tasks. Alternative assessment tasks, deemed to be equivalent to those described in the course units, may sometimes be negotiated between the trainer and the participant to reflect your work situation provided such tasks meet the outcomes of the unit.
Submitting Assignments
Details of assessment tasks and due dates are negotiated with your trainer. Unless otherwise stated, assignments are due by midnight on the day indicated.
Application for Assignment Extension
If you have a serious reason for not meeting the deadline, you should apply to your trainer before the due date.
Assignment can be submitted directly to your trainer by email or posted.
It is your responsibility to ensure that your assignment is received by the due date. You should also ensure that you keep a copy of all your assignments.
The
following tips will help in regard to assignments: • Save regularly whilst you’re working
• Backup-up your work regularly
• Ensure you have security software on your computer to check for viruses
• Keep a printed copy of all assignments submitted as well as an electronic version
Appeal – Assessment/Assignment Result
Should you wish to appeal the result of an assessment, you should complete a Student Assessment Appeal Application Form. The Form also provides details on the appeals process. Assessment appeals must be lodged within 14 days of the original assessment date.
Assignment Cover Sheets
A Cover Sheet must be attached to all assignments/assessments when they are submitted. The cover sheet outlines the unit number, unit name, due date, submission
date, etc.
Assignments/assessments submitted without an attached cover sheet will not
be accepted.
Assessment Cover Sheets are available in the Student Section of the website.
Failure/Results/Resubmit
Participants who do not pass an assessment or assignment on the first attempt will be given written feedback and offered an additional opportunity to resubmit.
Your trainer will discuss this with you, and you should be prepared to practise/revise your work.
Plagiarism or Copying
Plagiarism is to pretend that ideas or language of other people are your own. In your assignments, you imply that all of the ideas and language are your own, unless you explicitly indicate otherwise. If you fail to make clear that sections of your work are not your own, then you are guilty of plagiarism. Plagiarism is stealing, and is a very serious offence.
Plagiarism can take several forms. The most serious is simply quoting from a source (book or article) without acknowledging by quotation marks and a reference that it is actually from someone else. It is also possible to plagiarise by using a writer's unique ideas (ideas that belong to them and are not generally held) without indicating who expressed that idea - therefore leaving the false impression that the idea is your own.
Downloading information from the Internet without acknowledgement is also plagiarism, and can be detected using programs that locate downloaded material easily.
You may not hand in work that has been done by another person.
Referencing Policies and Procedures
All assignments/assessments must contain Text Referencing and a Bibliography. A copy of the Referencing Rules is available on the website under the Student Resources section.
Complaints and Appeals Procedure
A copy of the Company’s Complaints and Appeals Policies is available in the Student Administration and Information Section. Should you wish to lodge a formal complaint, you may do so by using the Complaint Form which is located in the student area of our website.
Recognition of Prior Learning & Mutual Recognition
The Company complies with the standards as set out by the accrediting body for Registered
Training Organisations (RTOs). These standards require all qualifications and Statements
of Attainment issued by other RTOs be recognised and accepted by all other RTOs.
The Company supports the process of RPL for participants who have undertaken appropriate studies or work experience and who can provide evidence of competency.
You may apply for RPL for competencies (skills and knowledge) that you already possess. Applications for RPL must be made in writing and supported by sufficient evidence for a decision to be made against the competencies claimed.
Should you wish to apply for RPL, you should speak to your Trainer who will conduct the initial review, indicate where more evidence may be required and provide you with the RPL Application Form. When applying for RPL status, you should be aware that your end of year Transcript of Results will show ‘Exemption’ as the result for the unit/s for which RPL or Direct Credit has been granted. All documents supporting your RPL request must be certified true copies.
(POLPHB02 - V7-10A)
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