Invoicing and Payment
Course fees are due on within 30 days of course booking or as stated on the invoice, whichever is sooner.
Cancellations
and transfers are subject to the terms and conditions
outlined below.
If payment of a course fee has
not been received within the stated period, a
course may be cancelled. The company contact person
will always be notified prior to this occurring.
If a purchase order is provided
the terms and conditions contained in this invoice
override the terms and conditions specified in
that purchase order.
Easy HR Pty Ltd reserves the
right to restrict the number of participants on
a particular course. We do not normally accept
more than 16 participants per course.
If our quote
is based on a maximum number of participants,
this will be specified in the quote.
Any agreed expense re-imbursements
will be invoiced within 7 days of incurring the
expense. Expenses are payable immediately on receipt
of invoice.
If a course is cancelled or
postponed at the clients request, all agreed expenses
already incurred must be paid for in full. For
the purpose of the sections titled ‘Cancellations'
& 'Transfers’ in this document, expenses are
not considered part of the course fees.
Where an account remains overdue easy HR reserves the right to charge the client a late fee, plus any debts that may be incurred in the recovery of the outstanding invoices.
Transfers
Transfers will only be accepted in writing.
Transfers for all days of a course are only available prior to the commencement of a course.
No transfer fee will be charged if notification is received 20 or more working days prior to the course commencement.
If a transfer is made less than 20 working days prior to the commencement of a course, and administrative fee of $300 + GST will be charged. This fee will be waived if the course is rescheduled
to within 21 days of the start date of the original
course.
If a transfer is made less than 10 working days prior to the commencement of a course, 50% of the scheduled course fee will be charged.
If a transfer is made less than 3 working days prior to the commencement of a course, 75% of the scheduled course fee will be charged.
Due to commitments to other clients, Easy HR cannot guarantee that they will be able to reschedule the course to within 21 days of the original start date.
Where a client requests a course transfer, and that course has already commenced, the transfer fee will be calculated based on the above percentage schedule. The fee charged will be caluclated for each day transferred, and will be based on the total course fee divided by the total number of days, multiplied by the percentage factors specified above.
Cancellations
Cancellations will only be accepted in writing.
If a cancellations is made 20 or more working days prior to the commencement of a course, no cancellations fee will be charged
If a cancellations is made less than 20 working days prior to the commencement of a course, and administrative fee of 20% of the scheduled course fee will be charged.
If a cancellations is made less than 10 working days prior to the commencement of a course, 75% of the scheduled course fee will be charged.
If a cancellations is made less than 3 working days prior to the commencement of a course, 100% of the scheduled course fee will be charged.
Any refund or reallocation of
course fees is solely at the discretion of Easy
HR Pty Ltd.
Training+ Difference
If we conduct an in house consultation course at your workplace, we will not charge you for particpants to attend missed days on one of our public courses if they have missed days on the in house course.
Limit of 3 missed days per in house course and 2 missed days per particpant. (The total number of missed days is the sum of the number of days missed for each particpant.)
Catch up days in excess of this allowance will be charged at the standard missed days fee.
Where participants are scheduled to catch up missed days at an Easy HR public course, preference will be given to full fee paying clients. Catch Up students will be placed on a standby list until 7 days before the course, when availability will be finalised.
Missed days
If a participant fails to attend
a single day of a multi day course, then that
participant may attend an alternate public course
to make up the missed days.
A daily fee will be charged for any days
made up at an alternate course.
Please refer to the Miscellaneous Fees Page.
This fee will only apply to participants in excess of the training+ missed days allowance.
Training Facilities
Workcover NSW requires that trainers must "ensure a suitable training venue is available that provides for an appropriate training environment." (Trainer Admin Guidelines - July 2008).
As failure to comply with this point may affect the trainers accreditation, the trainer has a right to refuse to commence Workcover NSW accredited training if a suitable venue is not available.
As a guide a suitable venue will have sufficient lighting, chairs for all particpants, tables, comfortable temperature, and be in a quiet part of the workplace.
If requested Easy HR can visit your workplace prior to the training to confirm that your venue meets the Workcover NSW requirements - addtional fees will apply.
General
Easy HR Pty Ltd reserves the
right to cancel, postpone or re-schedule courses
due to unforseen circumstances.
Easy HR Pty Ltd reserves the
right to change dates, content, speakers
or method of presentation at its discretion.
Where a refund is due a full refund cheque will be sent within thirty
days.
Where Easy HR has contracted a third party to provide services essential to the conducting of the course, then Easy HR will not be held responsible if that third party is unable to deliver the contracted services in a timely manner. Examples of third party essential services include but are not limited air travel or car hire.
Payment in full is required before certificates are issued.
Privacy
Easy HR Pty Ltd does not sell
or rent its member and client details to other
organisations. The information collected on the
enrolment form is for the purposes of processing
your registration, creating and maintaining participant
records, keeping you informed of upcoming events
and products and assisting us in improving our
service to you. Please contact us with any enquiries
you may have in relation to this matter.
These terms and conditions supersede all previous
terms and conditions issued.
(Version 8-08A)
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