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Public Training Course Terms

 

Particpant Obligations

Whilst all due care has been taken, the user understands that the information contained in Easy HR training courses should be used as a guide only in relation to legislation requirements and should not be seen as a substitute for legal advice.

Certificate of Competency courses are competency-based and users must make their own enquiries as to whether this is acceptable in their place of work.

All course material is copyright and shall not be re-sold, reproduced or distributed without Easy HR written approval.

 

Invoicing and Payment

Course fees are due on within 30 days of course booking or as stated on the invoice.

Easy HR reserves the right to require payment at time of booking by credit card. Easy HR may required that these payment details be provided by phone or via our website.

Cancellations and transfers are subject to the terms and conditions outlined below.

If payment of a course fee has not been received within the stated period, an enrolment may be cancelled. An enrolled participant will always be notified prior to this occurring.

If a purchase order is provided the terms and conditions contained in the invoice override the terms and conditions specified in that purchase order.

All bookings are deemed to have been placed by an appropriate approved representative of the company.

Course bookings are made on a per seat basis. The participant names provided at the time of booking are for our own administrative use only. Clients may substitute particpants at any time.

Where an account remains overdue for over 90 days Easy HR reserves the right to list that company or client's details on our defaulting clients web page. Easy HR will always contact the client and provide them with 14 days to pay the account, before they are added.

Where an account remains overdue easy HR reserves the right to charge the client a late fee , plus any debts that may be incurred in the recovery of the outstanding invoices.

 

Transfers

Transfers will only be accepted in writing.

Transfers for all days of a course are available prior to the commencement of a course. No transfer fee will be charged if notification is received 10 or more working days prior to the course commencement.

If a transfer is made less than 10 working days prior to the commencement of a course, and administrative fee of 30% or $75 (whichever is the lesser) will be charged per transfer per person. This fee will not apply if the ‘lost day safety net' was elected at the time of booking the course.

Transfers are not available after the commencement of a course. Transfers requested after the commencement of a course will be deemed to be a missed training day. (See Missed Days and Lost time Safety Net )

Particpants may only transfer their course once under these terms. Subsequent course transfers will be treated as cancellations.

 

Cancellations

Cancellations will only be accepted in writing.

If a cancellation is received 10 or more working days before course commencement, a full transfer is available, or up to 90% of the course fee will be refunded. A minimum of $20 will be held as an administratrion fee for all cancellations. This fee will not apply if the ‘lost day safety net' was elected at the time of booking the course. The lost day safety net is only available for courses of 2 or more days duration.

If a cancellation is made less than 10 working days prior to the commencement of a course, no refund is applicable. However a transfer to another course is acceptable, but this transfer must be made arranged at the time of cancellation. Standard transfer fees will apply.

If no notification is received and there is non attendance at the course, no refund will be made.

There will be no refund if you have received a discounted enrolment fee for any reason. This includes any discount that may have been granted as a prepayment incentive on the Construction Induction (White Card) course.

 

Non Attendance

If a delegate fails to attend a course, course fees will not be refunded or allocated to another program.

If the nominated delegate is unable to attend a scheduled course or part of a course, substitute particpants are always welcome to attend.

 

Missed days

If a participant fails to attend a single day of a multi day course, then that participant may attend an alternate public course to make up the missed days.

A daily fee will be charged for any days made up at an alternate course.

This fee will not apply if the ‘Lost Day Safety Net' was elected at the time of booking the course.

The Missed day fee is specified on our Miscellaneous Fees page.

 

Lost Day Safety Net

The "Lost Day Safety Net" allows you to transfer a single day of your course to the equivalent day of another course without further penalty.

You must elect the " Lost day safety net " at the time of booking the course.

The lost day safety net fee must be paid for at the time of booking the course.

If required, a separate safety net must be purchased for each participant. Where multiple participants are registered on the same form, you should clearly indicate who the safety net applies to. If the information is unclear, Easy HR will apply any purchased safety net to the first participant/s listed on the enrolment form.

The 'Lost Day Safety Net' is only available for courses of at least 2 days duration.

The 'Lost Day Safety Net' fee is specified on our Miscellaneous Fees page.

 

Split Courses

Provided we are advised at the time of booking Easy HR does not charge a fee for delegates attending more than one scheduled course to complete all required modules.

Splits arranged within 10 working days of course commencement will be treated as transfers.

Splits must be arranged 48 hours before the delegates scheduled attendance, otherwise days missed will be considered 'missed days'.

It is the delegates responsibility to ensure courses are completed within any statutory timeframes.

 

Media and Promotion

Easy HR reserves the right to record evidence of student participation and assessment, in written, verbal, photographic (including video) formats. Unless specifically requested otherwise in writing, Easy HR may use any recorded evidence for future promotional, commercial and educational purposes.

 

General

Easy HR Pty Ltd reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. Should this occur a full refund will be provided.

Easy HR Pty Ltd reserves the right to change course fees, dates, content, speakers or method of presentation at its discretion.

Where a refund is due to a participant a full refund cheque will be sent within thirty days.

If a course is overbooked, delegates who have paid prior to the course commencement will be given prioirty.

 

Privacy

Easy HR Pty Ltd does not sell or rent its member and client details to other organisations. The information collected on the enrolment form is for the purposes of processing your registration, creating and maintaining participant records, keeping you informed of upcoming events and products and assisting us in improving our service to you. Please contact us with any enquiries you may have in relation to this matter.

These terms and conditions supersede all previous terms and conditions issued.

 

 

(Version 8-08)