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1300 667 331


1300 667 048


PO Box 1190, Lane Cove, 1595

Contact Us

Contact Form - General Queries

On Site Training Quote Request

Pay an Invoice by Credit Card

Price Match Request



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Existing Students


Add additional Units to your online portal

Use this form to request an additional unit to be added to your online Dashboard.


Ask us a question

Ask us a general question relating to your course


Appeal an assessment

Not happy with your assessment?

You can let us know here, and we will review it.


Extension Request

Running out of time?

You can request an extension via this form. You don't need to ask us for an extension for each unit - only if you need an extension to finish the course.


Extension Payment Form

Some course extensions will require an additional fee. You can pay for an extension here. All Certificate IV and Diploma courses have at least 45 days complimentary extension applied to the enrolment. We may charge a fee if you require addtional time. We will notify you of the fee when you apply for an extension.

The extension is for you to submit your assignments only. We won't charge you if we take longer than your course end date to assess your work.


Pay an Invoice

Pay an Invoice by Credit Card.


Priority Marking

Want your assignments marked as soon as humanly possibly? Jump the queue with our priority marking package.


Unit Reassessment Fee

The first 2 assessments of every unit are included in your enrolment fee. We understand that sometimes you need a little help to get through.

We find that sometimes students submit assignments multiple times, or don't fully answer questions, resulting in multiple submissions of the same unit.

If your assessment has been marked NOT YET COMPETENT more than twice, you can request a reassessment here.


Refund request Form

Theres no harm in asking, however all refund requests are considered in line with our standard training terms.


Replacement Certificate Request

If you need a copy of your certificate or card, you can order a replacement certificate online.


Submit an Assignment

If you need to send us your assignment and you don't feel comfortable sending it via email, you can send it to us here.


Transfer Between Courses

Enrolled in the wrong dates?

Switch course dates here.


Order Printed Learner Guides

For online study you can order printed learner guides at any time.

An addtional fee applies, and they will take around 10-14 days to arrive.