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NSW Return To Work (RTW) Coordinator Training


This course meets the requirements of the SIRA Return to Work Coordination training. This course is for those planning to work as a Return to Work Coordinator in NSW.

The Return to Work (RTW) Coordinator training course will provide your Return to Work Coordinator with the skills they need to perform their role effectively.

All Easy HR course participants are provided with access to the student area of out website, where we provide additional Return to Work training resources.

A return to work coordinator is a worker nominated by an employer, whose principal purpose is to assist injured workers to return to work in a safe and durable manner.

Under workers compensation law:

Category 1 employers (employers whose basic tariff premium exceeds $50,000, self insurers, and employers who are insured by a specialised insurer and who employ more than 20 workers) must appoint a return to work coordinator. The Return to Work Coordinator "must have relevant training, skills and experience to perform the role and functions of a RTW coordinator". This course provides those skills, and experiences.

Category 2 employers (employers who are NOT category 1) do not need to appoint a RTW coordinator, but they should appoint someone to manage any workers compensation and recovery at work activities that arise. This may be an existing employee or a RTW coordinator who is engaged through a work arrangement or contract.

Whether you are a Category 1 or Category 2 employer - it makes sound financial sense to have a trained Return To Work Coordinator who is able to assist in getting injured workers back to work!


Topics Covered

  • Obligations of key stakeholders - Employers, Workers, Insurers, Doctors
  • The Role of the Return to Work Coordinator
  • Key steps in developing a return to work program
  • Effective communication
  • Negotiation and Conflict Resolution
  • Barriers to Recovery at work
  • Developing a simple return to work plan
  • Key principles of premium calculation
  • Issues in working with doctors and providers
  • Basic worker entitlements


Who should attend

  • Return to work coordinators
  • Allied health professionals
  • Rehabilitation Providers
  • Line Managers
  • Supervisors
  • Department Managers
  • Human Resource Managers
  • Workplace Health and Safety Managers